Licence & Billing Policy

SamLab Express, Pro and Executive are sold as a yearly subscription. You pay one price per year for your plan, and updates and support are included for as long as the subscription is active. There is no separate maintenance charge at any point.

• The subscription renews automatically every 12 months until you cancel it. You are notified before each renewal charge.
• The mobile app add-on (iPhone & Android), if selected, is billed as part of the same yearly subscription.
• LIS analyzer activations remain a one-time purchase and are not part of the recurring amount.

Prices are shown in your local currency where we can bill in it, and in US dollars elsewhere — on the pricing page and again at checkout before you confirm — and you are charged in the currency shown. Conversion uses live exchange rates, so the exact amount may vary slightly between the page and the charge. Your renewal is taken at the then-current price for your plan; we will notify you before any price change affecting a renewal.

You may cancel at any time from your account page or by emailing support@samlab.in. Cancellation stops future renewals; your subscription remains active until the end of the period you have already paid for, and the software continues to work for that period. We do not pro-rate part-years.

Refunds are governed by our Refund Policy. In particular, if a payment succeeds but a licence cannot be issued, the charge is refunded automatically.

Sammed Technosol
1-JH-28, First Floor, Housing Board Colony, Dadabari, Kota, Rajasthan 324009, India
Email: support@samlab.in · Phone: +91 98284 00519