Cancellation Policy
How cancellation works depends on where you are. In India SamLab is a one-time licence with an annual AMC, so there is no mandate to cancel. Outside India it is a yearly subscription, which you can cancel at any time. Clause 1 explains which applies to you.
Last updated: 30 July 2026 · Operated by Sammed Technosol (proprietor: Shashi Jain) · GSTIN: 08ABKPJ0809M1ZG
1. Which applies to you
Your billing model is set by the country of your billing address at checkout. In India, SamLab is a one-time licence with an annual AMC and there is no mandate to cancel — clauses 2–4 apply. Outside India, SamLab is a yearly subscription that renews automatically until you cancel — clause 5 applies.
2. India — there is nothing to cancel
Your SamLab purchase is a one-time licence (with year-1 AMC included). We do not store your card or charge you on a recurring basis, so there is no auto-renewal to switch off. You simply choose whether to renew your AMC when it comes due each year.
- Stop future AMC: just don’t renew when prompted — no action is needed and nothing will be charged.
- Licence change / transfer / refund: write to support@samlab.in from your registered email, or use your account page, and we will help.
3. India — what non-renewal does
- No further charges — because there was never a recurring mandate.
- Your installed app keeps working. SamLab is offline-first, so the desktop stays usable through its built-in grace period; you simply stop receiving updates and priority support once the AMC lapses.
- Already-paid AMC is non-refundable for the period covered (see the Refund Policy).
4. India — after your AMC lapses
If you don’t renew, the SamLab desktop app and web dashboard will prompt you to renew to restore updates and support. Your data is retained per our standard data-retention practices, so you can resume any time by renewing.
5. Outside India — cancelling your subscription
Your yearly subscription renews automatically every 12 months until you cancel it. You can cancel at any time from your account page or by emailing us. Cancelling stops future renewals — it does not end the period you have already paid for, and SamLab keeps working normally until that period ends. We do not pro-rate or refund part-years.
After the paid period ends, the subscription lapses and the desktop licence stops being renewed. Your data stays on your own machine and remains exportable; resubscribing restores full access.
6. Free trial
If you are still within the 7-day free trial, simply not subscribing ends the trial with no charge.
7. Contact
Sammed Technosol
1-JH-28, First Floor, Housing Board Colony, Dadabari, Kota, Rajasthan 324009, India
Email: support@samlab.in · Phone: +91 98284 00519