Saudi Arabia

LIS Software for Saudi Laboratories — ZATCA & nphies

A laboratory information system built for a Ministry of Health licensed laboratory that must issue ZATCA-compliant e-invoices, bill at 15% VAT, exchange claims through nphies, and keep working when the connection does not.

Which laboratory software works with ZATCA e-invoicing and nphies in Saudi Arabia?

SamLab is an offline-first laboratory information system for Ministry of Health licensed laboratories in Saudi Arabia. It produces the invoice data ZATCA Phase 2 needs, charges VAT at 15% per line, holds the structured claim data nphies transactions are built from, and keeps registration, results and reports running through connection loss. Licensing belongs to the laboratory, not the software.

What a Saudi laboratory is licensed and inspected against

A private general or specialised laboratory is licensed by the Ministry of Health through the SEHA platform, and the licence is issued only after the site is physically inspected and the required equipment and medical cadres are in place. In vitro diagnostic reagents and analyzers need Saudi Food and Drug Authority marketing authorisation before use. On the billing side, every tax invoice falls under ZATCA’s e-invoicing regulation, VAT is charged at 15%, and private insurers and their providers exchange claims through the nphies platform run by the Council of Health Insurance.

The Ministry of Health issues a laboratory licence only after the facility site is inspected and all required equipment and medical cadres are provided, within seven working days of a complete file, with the classification of every medical cadre attached.

In SamLab: Per-user accounts with role and qualification recorded, and a printable staff and equipment register, so the cadre and equipment evidence exists on the day of inspection.

ZATCA Phase 2 requires a simplified tax invoice to carry a QR code, be generated as XML or PDF/A-3 with embedded XML, be stamped with a ZATCA cryptographic identifier, and be reported to the FATOORA platform within 24 hours.

In SamLab: Invoice and receipt numbering that never re-mints, per-line VAT at the statutory rate, and an export of every invoice for the e-invoicing solution that signs and reports to FATOORA.

Value added tax has been charged at the standard rate of 15% since 1 July 2020, and an invoice for private healthcare to a citizen must name the buyer and carry the buyer’s national ID under the VATEX-SA-HEA exemption code.

In SamLab: Patient records that hold the national ID and name exactly as the invoice needs them, with the VAT treatment set per service and per buyer type.

Private insurers, their third-party administrators and regulated provider organisations exchange claims through nphies, a FHIR 4.0.1 platform owned by the Council of Health Insurance.

In SamLab: Structured claim data per visit — patient identity, insurer, tests with codes, prices and VAT — exportable for the claims connector that submits to nphies.

Source: Ministry of Health — Healthcare Investor Licensing Guide, laboratory establishment licensing · checked 2026-09-03. Accreditation is granted to the laboratory, not to its software — what SamLab provides is the records an assessor asks to see.

Runs when the internet doesn’t

Registration, billing, result entry and reports work with the connection down and sync when it returns. Prices are shown in your own currency.

Questions from Saudi Arabia laboratories

Is SamLab compatible with ZATCA e-invoicing?

SamLab produces the invoice data ZATCA Phase 2 requires — a unique sequential number, buyer name and national ID where the exemption code needs them, per-line VAT at 15%, and totals — and exports it for the e-invoicing solution that generates the XML, applies the QR code and cryptographic stamp, and reports to FATOORA within 24 hours. Confirm the integration path for your chosen e-invoicing solution in a demo.

Does SamLab support nphies claims?

SamLab holds the structured claim data nphies transactions are built from: patient identity, insurer and policy, tests with codes, prices and VAT per line. Submission goes through a claims connector to the FHIR 4.0.1 platform; bring your insurer list to a demo to confirm the connector you will use.

Is accreditation granted to the software?

No. A laboratory licence is issued by the Ministry of Health to the facility after inspection, and accreditation is granted to the laboratory by the accrediting body. SamLab provides the records both examine: staff and equipment registers, verifier identity on every result, a retained amendment history and specimen traceability.

What happens when the internet drops?

Registration, billing, result entry, reporting and analyzer capture keep working. SamLab runs from a local database on your own machine and synchronises when the connection returns; invoices issued offline are queued for reporting when it does.

7-day free trial · no card

Try the whole lab, free for 7 days.

No card. No catch. Run SamLab on your own data — online or offline — and feel the difference before you pay anything.