Google Reviews Integration for Lab Software (Roadmap)
Not available yet — on the roadmapPrompting patients for a Google review after their report is delivered is on the SamLab roadmap and is not confirmed as shipped today. Report delivery over WhatsApp ships now and can support a manual review-request workflow. Discuss automated review-request options and timelines at a demo.
The detail
Prompting a satisfied patient for a Google review, from inside the report-delivery flow, is on the roadmap and is not built. It is listed because labs ask, and because a lab’s Google Business Profile is genuinely the highest-leverage local marketing asset it has.
Where this stands
Not available yet.
Nothing stops a lab asking for reviews by its own means today.
Track it on the roadmap.
Questions labs ask
Does SamLab request reviews automatically?+
No. It is on the roadmap and is not built.
Should my lab be collecting Google reviews?+
Yes — for a local diagnostic centre the Google Business Profile usually outranks the website for "pathology lab near me", and reviews are the main thing that moves it.
Can I incentivise reviews?+
Google’s policies prohibit incentivised reviews, and a healthcare provider has extra reason to be careful. Ask, do not pay.
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